Posted By: Peter Herzig
“Hello Sir, Thanks for your help during our purchase. The flight home was uneventful and I sure appreciate Mark’s assistance and the fact that you sent him along with me. It was invaluable. Once again my thanks for your professionalism and your personal interest in my leaving as a satisfied customer and new friend.”
Posted By: Michael Weber
“Hi Mark, Finally back home in Switzerland. I wanted to thank you for the good and professional T-28 training I received from you guys. Thanks a lot.”
Posted By: Jim Hinkle
“Dear Mark, Thank you very much for the wonderful day Saturday in your facility. We had a great time. Thank yo for the wonderful lunch also. You are the perfect host and I hope we were grateful guests. It was a wonderful opportunity to see and be near all those wonderful Warbirds. I know the members who were given rides in the T-28 will remember them always. Thanks again… See you in Oshkosh. Keep ’em flying!”
Posted By: Richard Vaughn
“Just writing to tell you thank-you for all your service and support while my mechanic checked over the 210D last week. He arrived, unscathed, back home with the airplane yesterday. I’ll finally get to see the plane for myself this coming weekend as my work is keeping me from getting out to the airport earlier. It was a pleasure dealing with you. Aside from the few nits, the plane was pretty much as you advertised. We appreciate your honesty and willingness to negotiate. I think we both got a fair deal. Courtesy will be recommended by me, often.”
Posted By: Stewart Ellis
“Dear Mark, Firstly, I would like to thank you for the way you treated me on my visit to purchase my Bird Dog. You have definitely lived up to your company name (Courtesy). I have always believed that Brokers are glorified Car Salesmen, however you have blown that idea out of the water. I was totally amazed how you treated people who aren’t there to purchase an aircraft as merely to Plane Spotters. You showed them the same amount of respect that you do to potential customers. You are a true ambassador to the aviation industry and War Bird fraternity. Many thanks and I am sure I will be doing business with you again in the futures.”
Posted By: Mal Gross
“Dear Sir, I just wanted to take this opportunity to again thank you for all the help and counsel you gave in connection with the sale of my “mistress.” Your words of patience at strategic moments resulted in my getting a much fairer price for the plane than I would have if I had been my own broker. Your hand-holding was most appreciated, and helped me through this “life-event.” It is hard to accept that one is no longer 19 any more.”
Posted By: Tom Clements
“Mark, Home safe and sound with a very fine Duke thanks in large part to your fine organization and great salesman, John Kraman. It was extremely nice getting to finally meet you and see Courtesy Aircraft, of which I had heard so much through the years.”
Posted By: Bud Patel
“I just wanted to take the time to say thank you for your support in making this transition go smoothly. Being a Marketing manager, I appreciate good salesmanship and follow-up. You did an excellent job in both!”
Posted By: Constantin Woelki
“Dear Sir, I am very pleased to tell you that the N623TC arrived in Germany last week. I would like to take this opportunity to thank you for all the support and help you provided in making this deal happen. It was a great pleasure working with you. The aircraft received all the desired avionics and now is in an immaculate condition. We are looking forward to seeing you again. Kind regards and all the best for you and your family!”
Posted By: Eric Wilson
“Mark, Thank you so much for the AWESOME ride! I’ve been telling everyone about my T-6 adventure. It sure made my flight instructor jealous. Did you get to see the story? I think it turned out really well. Let me know if there’s anything I can ever help you with.”